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Windows Media Player 12 library empty each time you open it

Ever since I installed Windows 7 64-bit RC last week, Windows Media Player 12 has been a disaster. Every time I opened it after restarting Windows or leaving it closed for a while, Media Player would display "There are no items in your music library." It wouldn't show any music, but then it would start searching and populate the library with all my music. This only took a couple minutes, but was really annoying, and it kept breaking the automatic syncing to my MP3 player. Apparently others have experienced this problem (see the TechNet forum thread Media Library empty after closing/opening WMP in Windows 7 RC).

I don't know if this was part of the problem, so I'll explain it just in case: I store my music files on a separate partition from Windows, so when I first installed the RC I had pointed the location of the My Music folder from the default C:\Users\username\Music to D:\Users\username\Music (see my post Move Vista User data folders to separate partition or drive for instructions).

Here's how I finally got Windows Media Player to retain my library:
  1. In Windows Media Player, right-click the menu bar (just below the title bar). Select File, then Manage Libraries, then Music.
  2. My Music is listed. Click Remove to remove it.
  3. Close WMP.
  4. In the Start menu, run services.
  5. Stop the Windows Media Player Network Sharing Service.
  6. Type %userprofile%\Local Settings\Application Data\Microsoft\ into a Windows Explorer window.
  7. Move or delete the Media Player folder.
  8. Start the Windows Media Player Network Sharing Service.
  9. Start WMP. Right-click the menu bar, select File, then Manage Libraries, then Music.
  10. Click Add, and point it to your music folder (mine was My Music).


Anonymous said…
Thank you so much. I was just about to get reallll upset with WMP12
Vivine said…
Thank you !!! Got the same problem for such a long time (Windows Media Player 12 on Windows 7-32 bits). I also separate my music folder to a different drive rather than C. Your solution works well.
Modean said…
Problem resolved! Thanks so much!
Mustafa Battal said…
I appreciate the walk-through, thanks!
Markie said…
omg this fixed so many bugs (like not being able to rate songs except in a stopped, not playing playlist)

Anonymous said…
brilliant stuff, you bloody genius...
Anonymous said…
Outstanding solution!!!
Anonymous said…
This is the most helpful solution I've ever seen on a forum!
Anonymous said…
Thanks you so much (from France) !
Jawad Hussain said…
Thankyou friend that worked for me
Vinay Sriramoju said…
Thankyou friend worked for me (:
Jake said…
Anonymous said…
Had to follow a different path to my AppData, but worked, thank you!
Spot on almost 5 years after the post. I love you, internet. (warnerchad is not so bad either) :-)
Anonymous said…
thank you so much!
Anonymous said…
Problem resolved
Thanks a lot !!!
Anonymous said…
Still helping people after all this time. Never had this trouble until I had to remove Windows 10 from my pc. Thanks :D

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